Each card or gift you order is packed in a sleeve or wrap to ensure you get it in one piece,
Normal shipping time is 1-3 working days if you have ordered a bespoke item please give a little more time to arrive.
Details of timescales below
If you have bought in the following countries please be aware of following Timescales
UK - 1-3 Working days
Europe - 5-10 Working days
USA - 7-14 Working days
Australia 7-14 Working days
If order has been place on a Saturday or Sunday order will be worked the next working day
All mail is via standard delivery service. International customers will receive their packages via First Class International mail. This, is not trackable.
Shipping internationally may cause your parcel to attract duties and custom fees. They are the responsibility of the buyer. Please contact your local customs organization for more information.
Deliveries will be made via royal mail / Parcel Force.
Refunds and Exchanges
Please contact me as soon as possible if there is a problem! All situations are resolved on a case by case basis. Your satisfaction is always my goal.
You may cancel all or part of your order within seven working days of receiving it.
In this case, you agree to return items in unused, saleable condition at your own expense. Bumblebear Crafts will refund the purchase price plus original delivery charges (partial delivery charges in the case of a partial cancellation). Items which have been personalised are excluded from these cancellation terms.
If a refund is granted we will endever to have refund processed within 1-3 working days and refund will be via the methord paid.